Skip to main content
ABCMouse Logo
Recover My Account Home AofL Logo
Recover My Account Home AofL Logo
  1. ABCmouse
  2. ABCmouse
  3. Technical Support
  4. Known Issues

Known Issues

  • ABCmouse App Crashing on iPhones and iPads Running iOS or iPadOS 13 or 14
  • 404 Error or Blue Screen During ABCmouse Password Reset
  • Known Issue: ABCmouse.com Redirects Web Users in Canada, Australia, or Mexico
  • ABCmouse on Amazon Devices Outside the U.S.
  • Known Issue: Unable to Switch Products on Web
  • Some Subscribers Not Seeing the Web Version of ABCmouse They Wanted
  • Troubleshooting Buffering, Connection Errors, or Freezing in the ABCmouse App
  • Troubleshooting Offline Errors in ABCmouse
  • Resolving Restore Button Issues in ABCmouse
  • ABCmouse Password Reset Issues
  • Troubleshooting Login Issues with ABCmouse
  • Resolving Apple Subscription Access Issues
Didn’t find what you were looking for?
Contact Us
ABCmouse.com

TM & © 2007-2026 Age of Learning, Inc. All rights reserved.

ABCmouse Homepage Shop ABCmouse
Careers Press Redeem Give a Gift Schools Libraries
Teachers Learning Games Activities Printables
Terms & Conditions Privacy Policy Customer Support