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ABCmouse
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Account & Billing
Getting Started
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Browse Common Topics:
Personalized Learning
Additional Ways to Learn
What is Ask ABC Mouse?
Do you have decodable books in ABCmouse?
Can I personalize the Learning Path experience?
Does ABCmouse offer personalized activities for my child?
Can I personalize the way my child navigates ABCmouse?
Does ABCmouse offer personalized daily challenges for my child?
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Assessment Center
What is the Assessment Center?
Can I cancel the Assessment Center at any time?
Why am I seeing an Assessment pop-up?
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Merchandise
Does ABCmouse have books?
What are ABCmouse Workbooks?
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Navigating ABCmouse
Learning Path
I need to change the Learning Path Level. How can I do that?
What else can be done in the Learning Path?
How many lessons are in each Learning Path Level?
What is included with each Learning Path Level?
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About Me
What is available in the About Me section?
How does the My Hamster section work?
Where can my child find their missing hamster?
How do I change the Avatar photo on a profile?
How do I access the My Favorites section of ABCmouse?
Where can we find the items we have earned or purchased?
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The Classroom
Where can I find printable activities?
Do all books have a Read To Me function?
Is there a left-handed option for coloring activities?
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The Map
What is available in the Map section?
Where do I find sight words and phonics?
How does Toddler Time work for younger children?
How do I get new clothes and accessories?
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Parent Resources
How do I add another Child Profile?
What can we find in the Parent Section?
Where did the featured activities go?
How can I track how many lessons my child has completed?
How can I navigate the site without affecting my child's progress?
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Teacher Support
Registration Information
How do I register for a teacher account?
Where should I begin when using my teacher account?
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Student Experience
Does my student code offer access to the full website?
How do my students log in at school?
What is the My Lessons page?
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Classroom Tools
How do I create a new Group?
How can my students use ABCmouse at home?
What are the benefits of Classroom Rewards?
What is the Playlist feature?
How do I view my students' progress?
How do I link my teacher account with other teacher accounts?
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Teacher Settings
How do I update my login or school information?
Do teachers have the option to change their Avatar image?
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Student Settings
How do I add or remove students?
Why doesn't my teacher account allow us to access the Classroom, Map, Things to Do, etc.?
How do I turn off ticket spending for my entire class?
How do I make changes to my current student's profile?
How can I prevent my students from using another student's profile?
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Technical Support
How can I stay logged in on my Chromebook laptop?
What is the Age of Learning data privacy agreement?
Does ABCmouse have a list of websites I should whitelist for our school network?
How do I access the ABCmouse website through Clever?
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Featured Articles:
What are the subscription plans, and how much do they cost?
Where can I see my next billing date?
Why did I not receive my first month free?
Why am I seeing charges from ABCmouse?
How do I reset my password?
How do I cancel my subscription?
How do I update my payment method?
Is there a community for new ABCmouse members?
How many Child Profiles come with a subscription?
What does ABCmouse currently offer?
I’m experiencing buffering or other stability issues. What should I do?
How do I uninstall or reinstall the ABCmouse app?
What devices should I use with ABCmouse?
How do I check for app and system updates?
How can I improve my internet connection?
I submitted a Customer Care request. How do I check the status?
What is the Assessment Center?
Can I cancel the Assessment Center at any time?
I need to change the Learning Path Level. How can I do that?
How do I add another Child Profile?
How do I register for a teacher account?
Does my student code offer access to the full website?
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