Browse Common Topics:
- News & Updates
- What's New in November 2022!
- What's New in October 2022!
- What's New in September 2022!
- What's New in August 2022!
- What's New in July 2022!
- For customers in Vietnam
- Navigating ABCmouse
- I need to change the Learning Path Level. How can I do that?
- What else can be done in the Learning Path?
- How many lessons are in each Learning Path Level?
- What is included with each Learning Path Level?
- What is available in the About Me section?
- How does the Pet Park work?
- How does the My Hamster section work?
- Where can my child find their missing hamster?
- Can I print my child's certificates later?
- How do I change the Avatar photo on a profile?
- What can we find in the Classroom?
- Where can I find printable activities?
- Do all books have a Read To Me function?
- Is there a left-handed option for coloring activities?
- Is there any way to increase the font size for books located in ABCmouse library?
- What is available in the Map section?
- Where do I find sight words and phonics?
- How does Toddler Time work for younger children?
- How do I get new clothes and accessories?
- Personalized Learning
- Can I personalize the Learning Path experience?
- Does ABCmouse offer personalized activities for my child?
- Can I personalize the way my child navigates ABCmouse?
- Does ABCmouse offer personalized daily challenges for my child?
- Can I personalize the amount of time my child spends on ABCmouse?
- Can we personalize our learning experience in another language like Spanish?
- What is the Assessment Center?
- Can I cancel the Assessment Center at any time?
- Why am I seeing an Assessment pop-up?
- Teacher Support
- Does my student code offer access to the full website?
- Why has my School Code expired?
- How do my students log in at school?
- What is the My Lessons page?
- How do I create a new Group?
- How can my students use ABCmouse at home?
- What are the benefits of Classroom Rewards?
- What is the Playlist feature?
- How do I view my students' progress?
- How do I link my teacher account with other teacher accounts?
- How do I update my login or school information?
- Do teachers have the option to change their Avatar image?
- How do I add or remove students?
- Why doesn't my teacher account allow us to access the Classroom, Map, Things to Do, etc.?
- How do I turn off ticket spending for my entire class?
- How do I make changes to my current student's profile?
- How can I prevent my students from using another student's profile?
Additional Ways to Learn
Registration InformationSee All
What are the subscription plans, and how much do they cost?
Where can I see my next billing date?
Why did I not receive my first month free?
Why am I seeing charges from ABCmouse?
How do I reset my password?
How do I cancel my subscription?
How do I update my payment method?
Is there a community for new ABCmouse members?
How many Child Profiles come with a subscription?
What does ABCmouse currently offer?
I’m experiencing buffering or other stability issues. What should I do?
How do I uninstall or reinstall the ABCmouse app?
What devices should I use with ABCmouse?
How do I check for app and system updates?
What are the offline ABCmouse Constellation apps?
How can I improve my internet connection?
I submitted a Customer Care request. How do I check the status?
What's New in November 2022!
Where can I find Facebook Live videos?
I need to change the Learning Path Level. How can I do that?
How do I add another Child Profile?
What is the Assessment Center?
Can I cancel the Assessment Center at any time?
How do I register for a teacher account?
Does my student code offer access to the full website?