Need help accessing your ABCmouse or ABCmouse Classic account?
Forgot your password?
Reset My PasswordForgot your login email?
Use the form below to locate your account by payment method.
You must click the recaptcha to submit
- Go to Settings > Automatic Payments.
- Locate and select Age of Learning, Inc. in the Automatic Payments list.
- Locate the Order ID on your PayPal Receipt.
- Go to pay.amazon.com, click Sign in, select Check your Amazon Pay orders, and then sign in using your Amazon credentials.
- Select the Merchant Agreements tab, select Manage Merchant Agreements to find your ABCmouse subscription, and then click Details.
- Locate the Merchant Agreement ID (B01-XXXXXXX-XXXXXXX).
If your billing is conducted by a third party, the best way to locate your account is by contacting a Customer Care Specialist.
You can also try contacting the app store directly for support with your subscription:
If your billing is conducted by a third party, the best way to locate your account is by contacting a Customer Care Specialist.
You can also try contacting the app store directly for support with your subscription:
If your billing is conducted by a third party, the best way to locate your account is by contacting a Customer Care Specialist.
You can also try contacting the app store directly for support with your subscription:
Once you've logged in, you can update the email address
from your Account page if needed.
We need additional information to locate your account. Please contact Customer Care for further assistance.
Reset My Password
Please enter the email address you used to create your account, then click Send. An email will then be sent to that address with a link allowing you to change your password.
If we are able to locate an account associated with the email address entered, you will receive an email with a link allowing you to change your password.
If you don’t receive an email within 15 minutes:- - Please check your spam folder and allow emails from ABCmouse.com
- - The email may not have been found or had a typo. Try again or enter another email address.
If we are able to locate an account associated with the email address entered, you will receive an email with a link allowing you to change your password.
If you don’t receive an email within 15 minutes, please contact Customer Care for further assistance.