Find out which devices are best suited for using ABCmouse Classic to ensure optimal performance and compatibility.
Please note, the ABCmouse Classic app is no longer available to download on mobile devices, including smartphones and tablets. ABCmouse Classic can now be accessed only on a supported desktop or laptop computer.
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Below are our recommendations and requirements.
Chromebook:
- Minimum Device: Web only product access 1 GHz 2-core from 2017 or after (e.g., Acer Chromebook 11 Series)
- Google Play Store Certified
Desktop/Laptop:
- Operating System:PC - Windows 10, Apple - Mojave 10.10
- Minimum Processor: Intel 3rd Gen Quad Cores, AMD FZ and Operton Quad Cores, Mac Mid 2012 i5-33I7U
- Memory (RAM): 8 GB DDR3
- Storage: 10 GB
- Supported Browsers: Latest versions of Google Chrome, Mozilla Firefox, Safari, or Edge
Connectivity:
-
Minimum Bandwidth per Concurrent User
- Upload: 100 Kb/second
- Download: 2 Mb/second
-
Connection Quality
- Packet Loss: 0%
- Jitter: <40 ms
Power Requirements:
- Mobile: Consistent electricity for full recharging as needed
- Desktop: Consistent electricity required during school hours
Additional Notes
In addition to the minimum system requirements listed above, we do not officially support touchscreen Window's devices. This refers to
- Touchscreen laptops
- Touchscreen desktops
- 2-in-1 laptop tablet combo devices
- Window's tablet devices
While these devices are capable of running ABCmouse Classic, they may encounter various technical issues we are unable to resolve at the moment. If you are using a device of this nature and encounter an issue with the touchscreen component, a mouse and/or trackpad may be used instead.