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App Assistance

  • I’m experiencing buffering or other stability issues. What should I do?
  • How do I uninstall or reinstall the ABCmouse app?
  • Should I fully close the ABCmouse app?
  • How do I perform a power cycle?
  • How do I get the ABCmouse accessibility feature to turn on?
  • Why is ABCmouse not loading on my new MacBook or iMac?
  • How do I clear the cache for the ABCmouse PC app?
  • How do I clear the cache for the ABCmouse Mac app?
  • How do I get an "Output Log" from the PC app?
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