We’ve made it simple to view and manage your subscription anytime through the My Account section in the Parent Section of ABCmouse.
You can cancel your subscription at any time to stop future billing or automatic renewals. Once canceled, you’ll continue to have access to ABCmouse until the end of your current paid period. ABCmouse does not charge cancellation fees.
Steps to Cancel:
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Open the Parent Section in ABCmouse.
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Go to My Account, then select Cancellation.
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Follow the on-screen instructions until you reach the cancellation confirmation page.
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Check your email for a confirmation message.
Need help? Click the blue Help icon in the bottom-right corner of the screen to chat with support and cancel your subscription.
For more detailed cancellation instructions, including the different steps that may be required if you signed up through a third party, please see the following Help Center articles:
- How do I cancel my subscription?
- Amazon Cancellation Instructions
- Apple Cancellation Instructions
- Google Play Cancellation Instructions
- Verizon Cancellation Instructions
Refunds
Once you’ve pre-paid for an ABCmouse subscription, or allowed your subscription to renew, all charges are final and non-refundable, as outlined in the ABCmouse Terms and Conditions that all subscribers agree to during signup. We do not grant refunds, prorated or full, for subscription payments.