If you are billed through the Google Play Store, you will need to cancel your account through Google Play.
To cancel your account through Google Play, please see the steps below:
- Open the Google Play Store on your device.
- Check if you're signed in to the correct Google Account.
- Tap Menu.
- Select Subscriptions.
- Select the ABCmouse subscription.
- Tap Cancel subscription.
These instructions only apply to those who are subscribed and billed directly through Google Play. If you are using an Android device but are being billed directly through ABCmouse, you can find instructions on how to cancel here.
If you are billed directly through Google Play and require further assistance, please contact Google customer support directly at 1 (855) 466-4438.