If you're experiencing crashes, freezing, or general performance issues, uninstalling and reinstalling the ABCmouse Classic app can often resolve the problem. It's also a great way to make sure you have the latest version of the app installed.
Using ABCmouse instead? Click here!
These steps vary depending on your device. Select your platform below to find the right instructions.
📱 Android Devices
To Uninstall:
Tap and hold the ABCmouse Classic app icon.
Tap Uninstall, then confirm.
To Reinstall:
Open the Google Play Store.
Search for ABCmouse Classic.
Tap Install.
Open the app and log in.
🔥 Amazon Fire Tablets
To Uninstall:
Tap and hold the ABCmouse Classic app icon on the Home screen.
Tap Remove from Device or Uninstall App, then confirm.
To Reinstall:
Open the Amazon Appstore.
Search for ABCmouse Classic.
Tap Download or Install.
Open the app and log in.
🔍 Note: ABCmouse is only available for select Fire tablet models. If you don’t see the app in the Appstore, your device may not be supported.
Check supported Fire devices here.
🍎 iPhone or iPad (iOS)
To Uninstall:
Tap and hold the ABCmouse Classic app icon.
Tap Remove App or the X, then confirm.
To Reinstall:
Open the App Store.
Search for ABCmouse Classic.
Tap Get or the download icon.
Once installed, open the app and log in.
💻 Mac or PC Computers
ABCmouse Classic does not require app installation for desktop or laptop computers, so there's nothing for you to reinstall. You can access ABCmouse Classic on the web simply with a browser. App installation is only required on mobile devices such as tablets or phones.
To Log In:
Open a supported web browser (Chrome, Safari, Firefox, or Edge).
Visit www.ABCmouse.com.
Click Log In and enter your account information.
⚠️ Note: ABCmouse Classic is not supported on mobile web browsers. Please use the ABCmouse app when on phones or tablets.