Follow these instructions to cancel your ABCmouse subscription if it was purchased through Amazon. This article provides a clear, step-by-step guide for managing your subscription via your Amazon account, including how to locate the subscription and confirm cancellation. It also explains what to expect after canceling, such as access through the end of the billing period. Ideal for users who subscribed through Amazon and need help ending their plan.
If you signed up for ABCmouse through the Amazon App Store and are being billed by Amazon, you can cancel your ABCmouse subscription on your Amazon account page.
Amazon App Store
To cancel via the Amazon App Store, follow the steps below:
- Open the Amazon App Store.
- Select My Apps.
- Tap Subscriptions.
- Update your subscription as needed.
Amazon Website
To cancel via Amazon's website, follow the steps below:
- Go to Your Account.
- Select Your Apps under Digital content and devices.
- Select Your Subscriptions under Manage.
- Update your subscription as needed.
Amazon Fire Tablet
To cancel on an Amazon Fire Tablet, follow the steps below:
- Select Apps, and then Store.
- Open the menu, and then select Manage Subscriptions.
- Update your subscription as needed.
You will receive a confirmation email from us shortly afterward. Once you've canceled your subscription, you will continue to have access to ABCmouse for the remainder of your current ABCmouse billing cycle. After that, your Amazon account will no longer be charged for ABCmouse.