If you’re having issues while using ABCmouse, we recommend running a speed test and comparing the results to our recommendations. If the results fall short, try power-cycling and other steps to improve your connection, or contact your internet service provider (ISP) for more insight.
To perform a speed test, follow the steps below:
- Open your web browser.
- Go to speedof.me.
- Select Start Test.
- Compare your results to our recommendations.