Need to cancel your ABCmouse subscription? If you signed up via an in-app purchase or in the Apple App Store, your subscription is managed by Apple, and you must follow their cancellation steps.
Using ABCmouse Classic instead? Click here!
App Store (Apple) Cancellation Steps
- Go to Settings app > [your name] > iTunes & App Store.
- Tap your Apple ID at the top of the screen.
- Tap View Apple ID. You might need to sign in or use Touch/Face ID.
- Tap Subscriptions and select ABCmouse .
- Tap Cancel Subscription and confirm.
For more details, visit Apple's official support page: Apple Cancellation Information.
Other Cancellation Instructions
- If you purchased through the Google Play Store:
Please follow the steps in our guide: Cancelling Your ABCmouse Subscription via Google Play Store. - If you signed up on the ABCmouse website (Credit Card or PayPal):
Please click here for instructions on how to cancel your ABCmouse account. - If you use your ABCmouse Classic account credentials to access ABCmouse:
You’ll need to cancel your ABCmouse Classic account, not ABCmouse.
Important Information
- We cannot access or manage your Apple Appstore subscription to ABCmouse on your behalf. All cancellations must be completed directly through Apple.
- After you cancel, you’ll continue to have access to ABCmouse for the remainder of the billing period you’ve already paid for.
- Your subscription will not renew once it expires, but you can re-subscribe at any time.
- Cancellation does not issue a refund, and previously charged subscription fees cannot be prorated.
- Deleting the app or your account does not cancel your subscription.
If you need additional help, please reach out. We're happy to help!