If you are billed through Google Play, you will need to cancel your account through the Google Play app.
To cancel your account through the Google Play app, please see the steps below:
- Open the Google Play app.
- Select the profile icon located in the top right corner.
- Select Payments & subscriptions > Subscriptions.
- Choose the subscription you want to cancel.
- Select Cancel subscription.
- Follow the cancellation prompts to confirm your cancellation.
If you are billed directly through Google Play and require further assistance, please contact the Google Play team directly at 1-855-466-4438. If you want to see FAQ's on this topic, click here.
The instructions above only apply to individuals who are subscribed and billed directly through Google Play.
If you are using an Android device but are being billed directly through ABCmouse, please see the following article: