Mobile devices that have been known to work best with ABCmouse:
- Apple: iPhone 12, 11, X, 8, 7, iPad mini 5 (2019), Pro 9.7 (2016), Mini 4 (2015), Mini 3 (2014), Mini 2 (2013), and Air (2013)
- Android: Samsung Galaxy S9, S9+, Samsung Galaxy Note 9(2018), Google Pixel 3, Google Pixel 3 XL(2018), Samsung Galaxy Tab A7(2020), Google Pixel 5(2020), Sony Xperia 1(2019)
- Amazon Kindle: Minimum Device: Kindle Fire HD8 and HD 10 (8th Gen)
Minimum system requirements needed to access ABCmouse:
Apple Tablet/Phone:
- iOS Version: 10 and up
- Minimum Device: iPad Air, iPhone 6S
- Memory (RAM): 2 GB
- Storage: 16 GB
Android Tablet/Phone:
- Android Version: 5.0 and up
- Minimum Processor: Qualcomm Snapdragon 845, Samsung Exynos 9609, MediaTek, HelloX30, HiSilicon Kirin 970
- Memory (RAM): 3 GB
- Storage: 16 GB
- Google Play Store Certified
Amazon Kindle:
- Minimum Device: Kindle Fire HD 2013 and above
Chromebook:
- Minimum Device: web only product access 1 GHz 2-core from 2017 or after (e.g., Acer Chromebook 11 Series)
- Google Play Store Certified
Desktop/Laptop:
- Operating System: Windows 10, Apple Mojave 10.10
- Minimum Processor: Intel 3rd Gen Quad Cores, AMD FZ and Operton Quad Cores, Mac Mid 2012 i5-33I7U
- Memory (RAM): 8 GB DDR3
- Storage: 10 GB
- Supported Browsers: Latest versions of Google Chrome, Mozilla Firefox, Safari, or Edge
Connectivity:
- Minimum Bandwidth per Concurrent User:
- Upload: 100 Kb/second
- Download: 2 Mb/second
- Connection Quality:
- Packet Loss: 0%
- Jitter: < 40 ms
Power Requirements:
- Mobile: Consistent electricity for full recharging as needed
- Desktop: Consistent electricity required during school hours
Firewall/Filter/Whitelist Requirements:
The following web and email domains should be added to your “whitelist” for firewalls, content filters, or any other filters that may prevent access to the product:
- Domain and Email Whitelist: educate@aofl.com, educate@email.ageoflearning.com, @adventureacademy.com, @aofl.com, @ageoflearning.com
- App Whitelist: Whitelist ports 80 and 443 and these domains:
*.adventureacademy.com, *.adjust.com, *.unity3d.com, *.crashlytics.com, *.fabric.io, aofl.zendesk.com