How do I cancel my subscription?

With ABCmouse, you can cancel any time you want and easily renew your subscription if you choose to continue.

To cancel, go to your My Account panel from a computer or your mobile app located within the Parent Resources section. Select Cancellation and follow the on-screen instructions. Once you're done, you’ll receive a confirmation email from us. Please keep this email for your records.

After you’ve canceled, the page should read “Your ABCmouse subscription has been cancelled.” You’ll continue to have access to ABCmouse until the end of your current billing cycle but will not be charged moving forward.

If you’re billed for ABCmouse through a third party, there may be different steps for canceling your subscription.

Amazon

If you’re billed for ABCmouse through the Amazon App Store, you can cancel your ABCmouse subscription on your Amazon account page.

Via Amazon App Store

1. Visit your Amazon subscription page.
2. Select Actions on the right side of the screen.
3. Choose Turn off auto-renewal from the drop-down menu.
4. Confirm that you would like to turn off auto-renewal on the next menu.

You will receive a confirmation email from us shortly afterward. Once you've canceled your subscription, you will continue to have access to ABCmouse for the remainder of your current ABCmouse billing cycle. After that, your Amazon account will no longer be charged for ABCmouse.

iTunes (Apple)

If you’re billed for ABCmouse through iTunes (Apple), you can cancel your ABCmouse subscription through the iTunes Store.

Via iTunes 

1. Go to Settings > [your name] > iTunes & App Store.
2. Tap your Apple ID at the top of the screen.
3. Tap View Apple ID. You might need to authenticate your Apple ID.
4. Tap Subscriptions.
5. Tap the subscription that you want to manage.
6. Use the options to manage your subscription.

You will receive a confirmation email from us shortly afterward. Once you've canceled your subscription, you will continue to have access to ABCmouse for the remainder of your current ABCmouse billing cycle. After that, your iTunes account will no longer be charged for ABCmouse.

Google

If you're billed for ABCmouse through Google, you cancel your ABCmouse subscription through the Google Play store.

Via Google

1. Open the Google Play Store on your device
2. Check if you're signed into the correct Google Account
3. Tap Menu
4. Select Subscriptions
5. Select the ABCmouse subscription
6. Tap Cancel subscription

You will receive a confirmation email from us shortly afterward. Once you've canceled your subscription, you will continue to have access to ABCmouse for the remainder of your current ABCmouse billing cycle. After that, your Google account will no longer be charged for ABCmouse.