ABCmouse Classic requires a compatible device and operating system to function properly. This article outlines the minimum system requirements for Apple, Android, and Amazon devices, including supported versions, memory (RAM), and storage needs. The requirements below ensure the best performance and experience with the ABCmouse Classic app and website.
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System Requirements by Device
Apple Tablet/Phone:
- iOS Version: Requires iOS 13.0 or later
- Minimum Device: iPad Air, iPhone 6S
- Memory (RAM): 2 GB
- Storage: 16 GB
Android Tablet/Phone:
- Android Version: Requires OS 5.0 or later
- Minimum Processor: Qualcomm Snapdragon 845, Samsung Exynos 9609, MediaTek HelloX30, HiSilicon Kirin 970
- Memory (RAM): 3 GB
- Storage: 16 GB
- Google Play Store Certified
Amazon Kindle Fire:
- Minimum Device: Kindle Fire HD 8 and HD 10 (8th Gen)
Chromebook:
- Minimum Device: Web only product access 1 GHz 2-core from 2017 or after (e.g., Acer Chromebook 11 Series)
- Google Play Store Certified
Desktop/Laptop:
- Operating System:PC - Windows 10, Apple - Mojave 10.10
- Minimum Processor: Intel 3rd Gen Quad Cores, AMD FZ and Operton Quad Cores, Mac Mid 2012 i5-33I7U
- Memory (RAM): 8 GB DDR3
- Storage: 10 GB
- Supported Browsers: Latest versions of Google Chrome, Mozilla Firefox, Safari, or Edge
Connectivity Requirements
-
Minimum Bandwidth per Concurrent User
- Upload: 100 Kb/second
- Download: 2 Mb/second
-
Connection Quality
- Packet Loss: 0%
- Jitter: <40 ms
Power Requirements:
- Mobile: Consistent electricity for full recharging as needed
- Desktop: Consistent electricity required during school hours
Additional Notes
In addition to the minimum system requirements listed above, we do not officially support touchscreen Window's devices. This refers to
- Touchscreen laptops
- Touchscreen desktops
- 2-in-1 laptop tablet combo devices
- Window's tablet devices
While these devices are capable of running ABCmouse Classic, they may encounter various technical issues we are unable to resolve at the moment. If you are using a device of this nature and encounter an issue with the touchscreen component, a mouse and/or trackpad may be used instead.