If you log in to ABCmouse 2 with your original ABCmouse credentials and never entered new payment information, you will not see billing or cancellation options in the ABCmouse 2 app.
In this case, ABCmouse 2 is considered an extension of your original ABCmouse account. Cancelling your original ABCmouse subscription will also remove access to ABCmouse 2.
How to Cancel Your Subscription
If You Subscribed Directly with ABCmouse
- How to cancel your ABCmouse account (if you signed up with us directly on the ABCmouse website and are billed through Age of Learning/ABCmouse).
- If you also added the Assessment Centre, follow the steps in How to cancel Assessment Centre.
- Need help? Chat with an agent if you need help cancelling.
If You Subscribed Through a Third-Party App Store
If your original ABCmouse subscription is billed through an app store, follow the cancellation steps for your provider:
Good to Know
Cancelling your original ABCmouse subscription will automatically remove access to ABCmouse 2 Premium.
The Manage Membership button in ABCmouse 2 will open the original ABCmouse app (if installed), since billing is tied to the original subscription.
Billing and cancellation are not available inside ABCmouse 2 for linked accounts.