If you're encountering a blank yellow screen when loading ABCmouse, this article addresses the issue, identifies affected platforms, and provides solutions to resolve the loading problem.
When attempting to log into ABCmouse, some users have reported that nothing loads, and they are only seeing a blank yellow background.
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Platform: Apple Devices with iOS 12.5.7
- Status: This issue has been resolved in the latest app update (version 8.62.1). Please make sure to update your app to the newest version to fix the problem.