Need to cancel your ABCmouse subscription? If you signed up via an in-app purchase or in the Google Play Store, your subscription is managed by Google, and you must follow their cancellation steps.
Using ABCmouse Classic instead? Click here!
Google Play Store (Android) Cancellation Steps
- Open the Google Play app.
- Tap your profile icon (top right).
- Select Payments & subscriptions > Subscriptions.
- Find and tap your ABCmouse subscription.
- Tap Cancel.
For more details, visit Google’s official support page: Google Play Cancellation Information.
Other Cancellation Instructions
- If You Purchased Through the Apple App Store:
Please follow the steps in our guide: Cancelling Your ABCmouse Subscription via Apple App Store. - If You Signed Up on the ABCmouse Website (Credit Card or PayPal):
Please click here for instructions on how to cancel your ABCmouse account. - If you use your ABCmouse account credentials to access ABCmouse:
You’ll need to cancel your ABCmouse Classic account, not ABCmouse.
Important Information
- We cannot access or manage the Google Play Store on your behalf. All cancellations must be completed directly through Google.
- After you cancel, you’ll continue to have access to ABCmouse for the remainder of the billing period you’ve already paid for.
- Your subscription will not renew once it expires, but you can re-subscribe at any time.
- Cancellation does not issue a refund, and previously charged subscription fees cannot be prorated.
- Deleting the app or your account does not cancel your subscription.
If you need additional help, please reach out. We're happy to help!