You can update your ABCmouse parent account information—like your email address, password, or payment method—by accessing the Parent Section of your account. This section is available on desktop or mobile devices.
How to access the Parent Section
- Select the Gear icon.
- Select Parent Section on the drop-down menu bar.
- Select My Account or another option in the Parent Section, depending on what you'd like to update. The following categories can be found in the Parent Section:
- ABCmouse Progress Tracker
- Settings
- My Account
- Assessment Center
- Curriculum Overview
- ABCmouse Library
- Customer Support
- Feedback
-
Newsfeed
What is the ABCmouse Progress Tracker category?
The ABCmouse Progress Tracker category allows you to see the amount of time your child has spent in ABCmouse. This can be filtered into weekly or monthly intervals.
What is the Settings category?
The Settings category is where you customize user profile settings. Features available include:
- Adding or deleting Child Profiles
- Enabling or disabling special ABCmouse tools
- Updating Child Profile settings
What is the My Account category?
The My Account category is where you can update your account and billing information, and manage your subscription. Topics available include:
- Account Information
- Membership
- Billing
- Cancellation
What is the Assessment Center category?
The Assessment Center category allows you to measure and guide your child's learning of essential knowledge, skills, and abilities. Assessments include:
- Preschool Assessment
- Pre-kindergarten Assessment
- Kindergarten Assessment
- First Grade Assessment
- Second Grade Assessment
Please note that if you don't have access, your family is welcome to purchase this add-on at any time by entering your password and selecting purchase on the Assessment Center category.
What is the Curriculum Overview category?
The Curriculum Overview category is where you can find more information about our award-winning curriculum and what your child can learn on ABCmouse. Topics available include:
- Preschool through Kindergarten
- 1st and 2nd Grades
- Support for English Language Learners
- Scope and Sequence Chart
- Educator Videos
What is the ABCmouse Library category?
The ABCmouse Library category is where you can find books read by your child.
What is the Customer Support category?
The Customer Support category is a direct link to the Help Center website.
What is the Feedback category?
The Feedback category is where you can take a brief survey to tell us about your ABCmouse experience.
What is the Newsfeed category?
The Newsfeed category is where you can see the most recent activities your child has completed.
Please note that this feature is available when using desktop or laptop computers.