Some subscribers who created their ABCmouse 2 accounts through an Apple in-app purchase may be experiencing issues accessing their account.
If this applies to you, please try restoring your subscription by following the steps outlined in this Help Centre article:
Still having trouble?
If you’ve followed the steps to restore your subscription but are still unable to log in, please contact our Support Team. When reaching out, include:
The email address linked to your ABCmouse 2 account
A screenshot of your active Apple subscription
Our team will do our best to get you back into ABCmouse 2 as quickly as possible.