If you can’t find your ABCmouse 2 subscription in the Apple App Store, it may be linked to a different Apple ID. Subscriptions are tied to the Apple ID used at the time of purchase, so it’s important to confirm the correct account.
How to Check Your Apple ID Subscriptions
-
On your Apple device, open Settings.
Tap your name at the top.
-
Select Subscriptions.
Look for ABCmouse 2: Kids Learning Games in the list.
-
If you do not see it listed, check:
Other Apple devices in your household
Whether a family member’s Apple ID was used to make the purchase