If teachers encounter a "404 Not Found" error when previewing activities, it may be due to expired links, account permissions, or browser issues. This article provides troubleshooting steps to resolve access errors and preview activities successfully.
Issue: Teachers reported receiving a '404 No Found' error message when attempting to preview activities on the Playlist builder section.
Last Reported: March 16, 2022
Recommendation: In the meantime, teachers can use their ABCmouse profiles to play activities as a way to see what they are like before assigning them.
How to Report This Issue
If you experience this Learning Path issue and have verified the age entered for your child, please send your details to our Developer Team. It would be helpful for us if you could provide the following information:
- The computer or device you were using
- Your operating system
- Any actions you performed leading up to the issue
- Any other observations you think may be relevant
Just click or tap the Help icon below to let us know. We’ll update this page with any solutions or helpful hints.