This article addresses issues faced by iOS users attempting to restore ABCmouse subscriptions billed via Apple, providing solutions to regain access to the platform's educational content.
We are actively investigating a subscription issue, as detailed below, that has been reported by some ABCmouse users on iOS devices who subscribed through Apple.
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Issue: Some iOS users reported being unable to restore an ABCmouse subscription that had been billed via Apple. They were not able to access a restoration page to utilize their subscription.
- Status: Fixed on July 2023