Having trouble updating your payment details on ABCmouse®? If your card’s expiration date extends beyond 2029, you may encounter issues updating your payment details on ABCmouse. If affected, try using a different payment method with an earlier expiration date.
Issue:
Some customers have reported that they are unable to enter a credit or debit card with an expiration date beyond the year 2029 when updating their payment information.
Cause:
This issue occurs due to a system limitation that currently does not accept expiration dates beyond 2029.
Workaround:
If your card has an expiration date beyond 2029 and you are unable to update your payment information, please consider the following options:
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Use a different card with an expiration date of 2029 or earlier.
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If no other payment method is available, please wait to update your billing information.
Status:
Our team is aware of the issue and is actively working on a resolution. We apologize for any inconvenience this may cause and appreciate your patience as we work towards a fix.
Last Updated: 2/24/2025