- My child is stuck on 'The Letter K' in the Learning Path
- My child's Aquarium isn't loading
- My child's Learning Path level was placed back to a lower level
- My child can still purchase tickets even when Ticket Restriction is turned on
- My child is stuck on 'Classroom Letter Line' in the Learning Path
- My child is stuck on 'Space Maze Escape' in the Learning Path
- My child is stuck on 'Last Letter in Line' in the Learning Path
- The Progress Tracker is not showing weekly time usage
- The Learning Path is not loading but does play background music
- The activity 'I Want An Instrument' is not loading in the My Lessons section
- ABCmouse Graduation Certificates do not appear in the My Certificates section
- The video 'Five Little Monkeys' is not loading in the Learning Path
- A '404! Page not found' error message appears when attempting to complete a Learning Path Level
- The Progress Tracker is showing up as blank
