- ABCmouse Graduation Certificates do not appear in the "My Certificates" section
- ABCmouse activity "Count to 10!" Music Video is not Loading
- The ABCmouse website will not load, it is only displaying a beige background
- The Learning Path is not Loading
- The Activity D.C. Dogs does not Load on Learning Path
- The Activity "My Dog is Bigger Than That Dog" is not loading
- My Transaction History is not populating within the Parent Section
- The ABCmouse App freezes and buffers
- I am unable to Print or Delete my child's Artwork
- When my child tries to access the pet park through the about me section, it does not load
- Completing activities along the learning path will transfer avatars to a higher learning path level
- ABCmouse reading games are not working
- I am unable to "Restore" my ABCmouse subscription being billed via iTunes
- When my child completes an activity on their learning path, the profile will switch to another avatar on our account
- I am unable to find previous ABCmouse Classroom Live videos
- My child cannot access any of the activities within the "Show What You Know" section.
- The ABCmouse Classroom Live banner fails to appear on my computer
- My child cannot advance to the next activity on their Learning Path
- The Holiday decorations are not showing on my child's mobile device
- I want to disable the holiday decorations on my ABCmouse account
- The ABCmouse App on my Apple device is stuck on a blue screen
- Learning Path: "I Want An Instrument" Isn't Working
- Some activities on my child's Assessment Center won't mark as complete
- My child's aquarium isn't loading
- "You Are Offline" error message
- My child can still purchase tickets even when Ticket Restriction is turned on
- "Welcome Back, [name]!" is missing
- My screen keeps switching from portrait to landscape and vice versa
- My child's Learn activity in the Pet Park won't automatically go back to the previous page
- I'm trying to create an avatar for my child but I'm having difficulty with selecting the hair