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Known Issues

Active Issues

  • ABCmouse Graduation Certificates do not appear in the "My Certificates" section
  • ABCmouse activity "Count to 10!" Music Video is not Loading
  • The ABCmouse website will not load, it is only displaying a beige background
  • The Learning Path is not Loading
  • The Activity D.C. Dogs does not Load on Learning Path
  • The Activity "My Dog is Bigger Than That Dog" is not loading
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Recently Fixed Issues

  • Classroom Live is Unavailable
  • My child cannot play the Crazy Race activities
  • My child is stuck on a Dot-to-Dot coloring activity
  • The Progress Tracker is Showing Up as Blank
  • Learning Path: Stuck on the Coloring Activities
  • The Progress Tracker is showing a different child
See all 8 articles
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