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News & Updates

ABCmouse News


Past Updates

  • What's New for Spring 2022!
  • For customers in Vietnam

Known Issues


Student Homepage

Parent Homepage

  • I keep hearing "Please suspend talkback" when using the ABCmouse app
  • I am receiving a "You are offline" error message
  • "Welcome Back, [name]!" is missing
  • The ABCmouse website will not load, and it is only displaying a beige background
  • The ABCmouse app on my Apple device is stuck on a blue screen

Recently Fixed Issues

  • A 'Billing Update Error' message appears when attempting to update billing information in the Parent Section

Frequently Asked Questions

  • Where can I find Facebook Live videos?
  • Where did the featured activities go?
  • Where are the reading stories with Miracle and Nano?

Featured Articles

What's New for Spring 2022!

I keep hearing "Please suspend talkback" when using the ABCmouse app

I am receiving a "You are offline" error message

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