Issue: In the Learning Path, the activity The Letter K is freezing at the end and will not allow my child to move on to the next activity.
Platform: ABCmouse app for desktop
Last Reported: December 26, 2022
Recommendation: We recommend following the steps below.
- Log in to the ABCmouse website on a desktop or laptop computer.
- Go to the Learning Path area.
- Open the activity The Letter K.
- Select Play.
- Listen to the audio and follow along until "The End".
- Press Continue.
Your selection will automatically be updated as completed.
If you still need further assistance regarding this issue, you will need to fill out a support ticket and have an agent assist you. They can mark the activity as complete and advance your child to the next activity on their Learning Path.