Issue: Teachers are having trouble deleting students from last year and adding their students for this year from the roster.
Last Reported: March 16, 2022
Recommendation: Any teacher accounts that are displaying in an older site layout will not have the same interface and will need to be updated before deleting students. Please have any teacher using an outdated version of the site contact us directly for assistance in updating their account.
If you are still unable to delete student(s) from the roster, you will need to fill out a support ticket and let the Customer Care team know the student(s) name on ABCmouse that you would like to remove. Our developers are aware of this issue and currently working on a fix.