While this ABCmouse Help Center is the best resource for your ABCmouse needs, we highly recommend joining our New Member Orientation Facebook group for added support.
To join this group:
- Locate the New Member Orientation Group page on Facebook or by clicking this link:
- Request to join the group.
- You will answer a set of questions and be asked to agree to the group’s rules.
Once approved, feel free to greet the group, ask questions, or share your experiences and feedback within the new member community. You will gain access to many resources, such as videos, guides, and tips to better your ABCmouse experience.
We also hold a New Member Orientation LIVE series dedicated to members in this group twice a month.
What is New Member Orientation LIVE?
New Member Orientation LIVE is a live tutorial series that presents the basics of how to use and navigate ABCmouse to members within the New Member Orientation Facebook group.
Our ABCmouse Guide, Tosca, walks new members through the start of their ABCmouse journey by going over features, providing demonstrations and answering questions during a live Q and A. New Member Orientation LIVE sessions take place every 1st and 3rd Thursday of each month at 11:00 am PST.
- The 1st Thursday sessions are focused on providing an overview of the basics of ABCmouse for new members.
- The 3rd Thursday sessions are focused on providing more information about the features and updates for ABCmouse.
Reminder: You must join the New Member Orientation Facebook Group to view the New Member Orientation LIVE sessions. Members can be notified when we go live by turning on all notifications from the New Member Orientation group.