Issue: When opening the ABCmouse app, the screen freezes and the app becomes unresponsive.
Platform: Samsung Galaxy S20 Android 11
Last Reported: September 16, 2021
Recommendations: If you are currently experiencing this issue, please restart the device or force quit the app.
If you continue to experience this issue, you will need to fill out a support ticket and have an agent assist you. Our developers are aware of this issue and we are currently working on a fix.