How do I update my Apple payment information?

Apple (Third Party) Billing

If you cannot update your payment information by going to the ABCmouse Parent Section > My Account page, you may be billed through Apple, one of ABCmouse's third-party billing partners. This can be confirmed by going to the ABCmouse Parent Section > My Account> Billing page. Some third parties may have specific restrictions in place. 

Apple-billed subscribers can update their payment information on the Apple website using a computer or a mobile iOS device.

Computer

1. Open the Apple App Store.
2. Click your [profile name]. If your name doesn't appear, click the Sign In button, sign in with your Apple Account, then click your name.
3. Click Account Settings. You might be asked to sign in with your Apple Account.
4. Next to Payment Information, click Manage Payments.
5. Click Add Payment.
6. Enter the payment method details, then click Done.

iPhone or iPad

1. Open the Settings app.
2. Select your [profile name].
3. Tap Payment & Shipping. You might be asked to sign in with your Apple Account.
4. Tap Add Payment Method. 

If this hasn't resolved the current issue, call Apple at 1-800-692-7753 (1-800-MY-APPLE).