Issue: I cannot access ABCmouse Classroom Live on my computer because the banner does not appear on my child’s homepage banner.
Platform: ABCmouse Desktop
Last Reported: November 5, 2020
Recommendation: If you are experiencing this issue, you will need to fill out a support ticket and have an agent assist you. We can manually change this setting on your account.
If you are currently experiencing this issue, please click the thumbs up button at the bottom of this article so we can relay this information to our developers. This issue will be resolved during our next app update.