Issue: I am unable to restore my ABCmouse subscription being billed via iTunes on my iOS device. I've followed the intended directions provided by ABCmouse Customer Support and am still not seeing a restoration page. I am unable to utilize my subscription.
Platform: Apple iOS devices
Last Reported: November 24, 2020
Recommendation: If you are experiencing this issue, you will need to fill out a support ticket and have an agent assist you. Our developers are aware of this issue and we are currently working on a fix.
If you are currently experiencing this issue, please click the thumbs up button at the bottom of this article so we can relay this information to our developers. This issue will be resolved during our next app update.