Issue: Any time I try to access the Progress Tracker through the Parent Section, it always shows a blank white page.
Platform: Chrome web browser and Android devices
Last Reported: June 30, 2022
Recommendation: There is currently a bug with data showing up on the Progress Tracker section.
If you are on a computer using a Chrome web browser, try switching to the Mozilla Firefox web browser.
If you are on an Android device, place your child back on the same Learning Path Level and try to complete a Learning Path activity again on a computer.
How to fix:
- Open the Learning Path.
- Select the current dot with the floating activity.
- After you've completed the activity, select Continue.
Your selection will automatically be updated to your Progress Tracker.
This should provide a temporary fix until an official one has been released.
If this issue is currently affecting you and the above recommendation was not successful, please fill out a support ticket referencing this issue.