Issue: All coloring activities on the Learning Path are not working. My child is able to color the object, but is stuck when clicking on the "Done" button, and therefore, we cannot advance to the next activity.
Platform: Mac OSX and Android devices
Last Reported: October 4, 2020
Recommendation: If you are experiencing this issue, you will need to fill out a support ticket and have an agent assist you. We can have your child skip this activity and advance to the next one on the Learning Path.
If you are on a Mac computer or laptop and are currently experiencing this issue, it's possible that you are using Safari or another web browser that isn't recommended by ABCmouse. Please make sure that you are using either Google Chrome or Mozilla Firefox web browser for the best experience with ABCmouse!
If you are currently experiencing this issue, please click the thumbs up button at the bottom of this article so we can relay this information to our developers. This issue will be resolved during our next app update.