Issue: I don't want my children to have holiday decorations on their profiles and need to disable these settings.
Platform: All devices
Last Reported: June 09, 2021
Recommendation: If you are experiencing this issue, please follow the steps below on how to disable the holiday decorations on your ABCmouse account.
- Select the Gear icon at the top of the screen and click on the Parent icon
- Select the Settings panel
- Select the All Users panel
- Tap or click to deactivate each Holiday option (your changes will be saved automatically). If it is green, that means that the holiday decorations are activated.
If this issue is currently affecting you and the above recommendation was not successful, please fill out a support ticket referencing this issue.