Issue: After assigning a couple activities in the Assessment Center, there was a loading issue with the PK: Picture Vocabulary-Lesson 1 in the My Lesson section. One of the books titled I Want An Instrument is stuck on a loading page and cannot be marked as completed.
Platform: Mobile devices
Last Reported: April 13, 2022
Recommendation: We recommend following the steps below.
- Log in to www.ABCmouse.com on a desktop or laptop computer.
- Go to the My Lessons area.
- Click PK: Picture Vocabulary-Lesson 1.
- Select the I Want An Instrument book.
- Listen to the audio and follow along until "The End".
- Press Continue.
Your selection will automatically be updated to the lesson as completed.
If you still need further assistance regarding this issue, you will need to fill out a support ticket and have an agent assist you.