Issue: When I enable Ticket Restriction to prevent my child from spending tickets, my child can still purchase items without being required to enter a password.
Platform: Mobile devices only
Last Reported: March 23, 2021
Recommendation: If you are experiencing this issue, you will need to fill out a support ticket and have an agent assist you. The Ticket Restriction feature should work properly if the child is logged into the desktop version of ABCmouse.
If you are currently experiencing this issue, please click the thumbs up button at the bottom of this article so we can relay this information to our developers. This issue will be resolved during our next app update.