Issue: When my child logs into ABCmouse, the "Welcome Back" greeting does not play.
Platform: All devices
Last Reported: March 04, 2021
Recommendation: If you are experiencing this issue, you will need to fill out a support ticket and have an agent assist you.
If you are currently experiencing this issue, please click the thumbs up button at the bottom of this article so we can relay this information to our developers. This issue will be resolved during our next app update.