Temporary files and data are often stored on devices to help with overall performance. But sometimes, cached files can get corrupted over time and lead to stability issues.
To delete corrupted files and help with performance stability, you can clear cache and data on certain devices. Select your device below for more steps:
Android phone and tablet
On certain Android models, you can clear ABCmouse’s cache and data. From the Home screen, go to Settings > Apps > ABCmouse > Storage > select Clear Cache and Clear Data.
The steps for clearing cache on your browser will vary depending on which browser you're using and its version.
iPhone and iPad
You can check how much storage the ABCmouse app is using on your phone by going to Settings > General > iPhone Storage > and selecting ABCmouse. To clear up space, delete and uninstall the app.