Can’t remember your password?
No problem! Use our Forgot Password tool to reset it. Once you enter the email address associated with your ABCmouse account, we’ll send you a password reset email.
Here are a few things to keep in mind:
- It may take up to 15 minutes for you to receive the email.
- If you don’t see the email in your inbox after 15 minutes, double check your junk/spam folders.
- The password reset link expires after 24 hours, so we recommend resetting your password as soon as you receive the email!
Didn’t get the password reset email?
If you don’t receive the email or can’t remember the email address you signed up with, you can click on the Help icon in the lower-right corner of this page and do so via our automated Chat system. We will need the payment information associated with your ABCmouse subscription to verify or recover the email address we have on file.
Password Requirements:
- Your password must be at least 6 characters long.
- It can be either letters or a combination of both numbers and letters.
- No special characters or capitalization are required.