If you're having trouble accessing the Parent Section of your ABCmouse account, here are some common solutions that may help.
If you recently changed your password, the Parent Section might still be requesting your old password. This can happen occasionally, but it’s an easy fix:
- Log Out and Log Back In: Try logging out of your account and logging back in with your updated password.
- Try a Different Device: If logging out and back in doesn’t work, try accessing the Parent Section on a different device (e.g., a different phone, tablet, or computer).