If you have created a subscription through iTunes, Amazon, or Google Play, you will unfortunately not be able to apply a promotional rate to your account. Please contact us for further assistance.
To redeem a promotional offer, click on the link provided in the email or on the advertisement containing the promotional offer. Please note that some promotions are time-sensitive.
New Subscriber
If you are a new subscriber to ABCmouse, please follow the steps below:
- Click on the link provided in the the email or advertisement that contains the promotional offer.
- You will be re-directed to the Special Offer! and see an Easy Enrollment! area.
- The first dot will say Create your Family Account.
- Enter your Email and Confirm Email.
- Enter your Password and Confirm Password.
- The second dot will say Enter Your Payment Information.
- Select your Card or PayPal by pressing the respective circle option.
- Enter the Cardholders Name, Credit Card Number, Expiration Date, CVV, Billing Zip/Postal Code and Mobile Number.
- If you selected PayPal, please note after clicking the Submit button below, you will be directed to PayPal’s website. Once you have entered your payment information, you will be automatically re-directed back to ABCmouse.
- Check the box to indicate that you agree to the subscription terms.
Current ABCmouse Subscriber
If you have an existing ABCmouse account, please follow the steps below:
- Log in through a web browser.
- Reopen the promotional email or advertisement.
- Select the link and accept the offer.
If your account active, your account access will be extended for the promotional time period. Once that time period ends, your subscription will revert to your original billing rate and plan. You may also reach out to our Customer Care team if you need additional assistance.
Here’s how you can check your subscription plan details:
- Log in on the app or website.
- Select the Gear icon at the top right of the child Homepage.
- Select the Parent icon.
- In the Parent Section, click/tap the My Account panel.
- Select the Membership panel to see your next billing date and current subscription plan details.