If you need to locate your account or are inquiring about charges from ABCmouse to your Cash App, you will need to contact our ABCmouse Customer Care team directly so that we can assist you.
Please keep in mind, in order to verify your account, we will need:
- the email address you used to sign up with ABCmouse, which can be different than your Cash App sign-in information OR
- your Paypal transaction ID OR
- the original debit or credit card used to fund your Cash App account
At this time, we are unable to verify or locate ABCmouse subscriptions based on your Cash App information alone. We apologize for the inconvenience.
If you need further assistance or believe there was an error with your charge, contact Cash App's customer support at 1-800-969-1940, and please note (1) this is the only phone number customers can call for Cash App support, and (2) a Cash App representative will never ask you for your password, PIN, social security number or full debit card number.