If you are inquiring about charges from ABCmouse to your Cash App or are having trouble locating your account, please contact the Customer Care team directly for further assistance.
To verify your account, please be prepared to provide:
- the email address used to sign up with ABCmouse (this may be different than your Cash App sign-in information)
- your Paypal transaction ID OR the first four and last 6 digits of the debit or credit card used to fund your Cash App account
At this time, we are unable to verify or locate ABCmouse subscriptions based on your Cash App information alone. We apologize for the inconvenience.
If you need further assistance or believe there was an error with your charge, contact Cash App's customer support at 1-800-969-1940, and please note (1) this is the only phone number customers can call for Cash App support, and (2) a Cash App representative will never ask you for your password, PIN, social security number or full debit card number.