If you are using an Android device but are being billed directly through ABCmouse, you can find instructions on how to cancel here.
If you are billed through the Google Play Store, you will need to cancel your account through Google Play:
- Open the Google Play Store on your device
- Check if you're signed into the correct Google Account
- Tap "Menu"
- Select Subscriptions
- Select the ABCmouse subscription
- Tap Cancel subscription
These instructions only apply to those who are subscribed and billed directly through Google Play.
If you are billed directly through Google Play and require further assistance, please contact Google customer support directly at 1 (855) 466-4438.