If you frequently get logged out of ABCmouse on your Chromebook or laptop, the issue may be related to browser settings, cache clearing, or automatic logouts. Adjusting your browser settings to allow cookies and keeping your session active can help maintain login status. This article provides troubleshooting steps to stay logged in.
Signing into your Chromebook with a Gmail account will allow you to save ABCmouse as a favorite on your browser. Additionally, it will keep your class logged in every time you launch our site.
If your school does not have a Gmail account, we recommend creating a Gmail account to have as a log-in used for all your Chromebooks. If the Chromebooks are being utilized under the "Use as a Guest" option, the features mentioned above will not be available. This is caused by the Chromebook’s settings when used in Guest Mode; it is not programmed to save cookies and therefore will not allow bookmarks to be saved either.