Issue: When I attempt to log into ABCmouse from a specific child profile, the application continually freezes and buffers.
Platform: All Platforms
Last Reported: January 20, 2021
Recommendation: If you are experiencing this issue, you will need to fill out a support ticket and have an agent assist you. Our developers are aware of this issue and we are currently working on a fix.
If you are currently experiencing this issue, please click the thumbs up button at the bottom of this article so we can relay this information to our developers. This issue will be resolved during our next app update.